
doi: 10.3311/ppso.16318
Social Networking Sites (SNSs) play an increasingly important role in the marketing of products and services. This study aims to explore the relationship between intrinsic motivations and the level of commitment of followers of the brand communities of the media that cover showbusiness. To address this issue, a cross-sectional methodological strategy was adopted in which a questionnaire with a Likert-type scale was administered to 313 users of Facebook fan pages. The main findings show that there are four groups of motivations: community spirit, enthusiasm for the brand, search for entertainment and prize chase. Each of these motivational categories features two variations in the level of commitment, with fans divided into enthusiasts and pragmatists. The findings may allow the establishment of ways to use commitment and motivation more efficiently with regard to marketing actions, something which will also contribute to SNS managers' strategic decisions.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 1 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
