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A Revamp of the Internal Quality Auditing Process

Authors: Rashitah Rahmat; Effendi Mohamad; Teruaki Ito; Rosidah Jaafar; Nor Akramin Mohamad; Adi Saptari;

A Revamp of the Internal Quality Auditing Process

Abstract

In this paper, the researchers have described the development program used for the internal quality auditors of Company A. This program was developed to increase the competency of the auditors so that they could effectively conduct both internal and external audits. The competency of the auditors was an important requirement according to the various management standards like the ISO 14001:2015, ISO9001:2015, IATF 16949:2016, ISO45001:2018 and IECQ QC 0800000. Furthermore, this program exposed all the auditors to the internal audits according to the requirements of the ISO 9001 standards and the in-process quality audits, which were divided into 6 areas for 8 months. For ensuring the success of the program, 15% of the auditors’ Key Responsibility Areas (KRA) were attributed to their performance and their contribution to the general internal auditing program. The different Subject Matter Experts (SME) trained the auditors based on the requirements of the managing standards and their auditing skills. A monitoring technique was established for assessing the competency level of the auditors. The auditors, who showed a good performance in these programs, were recommended to partake in the Lead Assessors program and were asked to audit local or internal- external suppliers.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
gold