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https://doi.org/10.31219/osf.i...
Article . 2018 . Peer-reviewed
License: CC 0
Data sources: Crossref
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FOKUS PADA KEPUASAN PELANGGAN

Authors: Zainul Ihsan;

FOKUS PADA KEPUASAN PELANGGAN

Abstract

Terpadu nyamutu menejemen yang diterjemahkan dari ejumlah kesluruhan Qualitas Managemen (TQM) atau disebut juga Pengelolaannya Mutu Total atau PMT yaitu suatu pendekatan taraf pendidikan melalui peningkatan derajat keseluruhan tersebut. Hanafiah jusuf, dkk. Mendefinisikan Pengelolaan taraf Total (PMT) merupakan salah satu pendekatan yang teratur, mudah, dan strategi dalam penyelenggaraan di sebuah organisasi, yang memprioritaskan pada kepentingan konsumen. Pendekatan ini dilakukan dangen maksut bertujuan meningkatkan serta mengendalikan kualitas. Adapun yang dimaksud dengan Pengelolaan Mutu jumlah atau PMT pendidikan yan tinggi atau juga bisa sekolah) dalam melakukan mengelola lembaga pendidikan tersebut harus didasari oleh filosofi yang mana untuk meningkatkan kualitas perlu diadakan dan dilaksanakan oleh semua lembaga sejak dulu secara terpadu dan berkelanjutan hingga pendidikan bisa sebagai jasa yang berupa kegiatan berkelanjutan atau proses kebudayaan sesuai dengan kebutuhan para pelanggan baik sekarang ataupun yang akan datang.

Keywords

Educational Administration and Supervision, Education

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
bronze