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Marka Sadakatini Etkileyen Faktörler: Mobil Kıyafet Web Siteleri Üzerine Bir İnceleme

Authors: Görkem ERDOĞAN;

Marka Sadakatini Etkileyen Faktörler: Mobil Kıyafet Web Siteleri Üzerine Bir İnceleme

Abstract

Araştırma mobil web sitelerinde kıyafet markası imajının marka güveni, marka tutumu üzerindeki etkisini belirlemek ve marka güveninin, marka bağlılığının marka sadakati üzerindeki etkisini ölçmek amacıyla gerçekleştirilmiştir. Çalışmada veri toplama tekniklerinden anket yöntemine başvurulmuştur. 239 kişiden yüz yüze anket yöntemiyle toplanan veriler yapısal eşitlik modeli ile analiz edilmiştir. Araştırma sonuçlarına göre, marka imajı ile marka güveni arasında ve marka imajı ile marka tutumu arasında ise anlamlı bir ilişki saptanmıştır. Diğer taraftan mobil web siteleri kapsamında kıyafet markası güveninin ve kıyafet markası tutumunun marka sadakatini etkilediği tespit edilmiştir. Alanyazında marka sadakatini inceleyen sınırlı sayıda araştırma bulunması nedeniyle, bu araştırmanın literatüre katkı sağlayacağını söylemek mümkündür.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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