
The Capability Maturity Model Integration (CMMI) has emerged as a critical framework for assessing and enhancing the maturity and capability of organisations in various industries. This model provides a structured approach for organisations to improve their processes, which ultimately leads to enhanced product quality, increased efficiency, and greater customer satisfaction. This introduction sets the stage for a comprehensive exploration of the value and evolution of CMMI in the context of contemporary organizational practices, followed by an analysis of the value brought by the current version 2.0 to modern organizations. For this analysis, 13 studies have been selected and systematized using a detailed systematic literature review protocol. As a result, this analysis helps gain insights into the value brought by the framework models, the challenges that organisations face when implementing the current version, and a mapping of the industries where the framework models have been in use since the current version released in 2018. Additionally, a series of literature gaps are brought forward, which can constitute the basis for future research. From a technical perspective, this paper provides insights into the techniques for performing a Maturity Model analysis and how to gain insights by conducting a systematic literature review. From a. content point of view, the theme of value offering for organisations looking to implement/update Version 2.0 in their practices by analysing success stories and providing ideas on how to integrate this framework in their existing processes, as well as the challenges which might be encountered along the way. Based on the available information from Information Systems Audit and Control Association governing body, it is expected that the study of Maturity Models will draw more attention in the context of preparing the release of Capability Maturity Model Integration Version 3.0.
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