
doi: 10.23865/cdf.266.ch2
Research on co-creation often appears unclear, encompassing various definitions and blurred boundaries between related concepts and phenomena. This chapter aims to explore different approaches to understanding and studying co-creation within welfare services, focusing on the role of users. The chapter draws on an analysis of different conceptualizations of the co-creation concept as it appears in the literature. It highlights specific contributions and influential authors who have made significant impacts in the field, and the related discussions that have shaped its development. We identify three distinct approaches to the concept of co-creation: “co-production”, “co-creation of innovation”, and “co-creation of value”. These approaches share the view that users’ and citizens’ knowledge is crucial for offering and developing effective welfare services, and that co-creation involves active participation from users and citizens. However, they differ in terms of the objectives of co-creation, positioning users as “co-producers”, “innovators”, and “value creators”, respectively. We demonstrate how this distinction could help clarify and frame co-creation in research, policymaking, and practice.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 2 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
