
pmid: 13424573
W HEN an employee doesn't feel well, he naturally turns to the nearest person he thinks may be able to help him. More often than not, he goes to the nurse first with his complaints. But there may not seem to be much of anything wrong with him because he is so vague about how he feels. So it was with Lester when he came into the first aid station. Although the nurse was busy at that moment, bandaging the finger of another worker, she noticed that Lester looked very tired and worried. He slumped dejectedly in a chair and did not speak to any of the other employees who entered. When his turn came to talk with the nurse, he asked her for some "nerve pills." Les operated a drill press. While working at his machine, he had a "dizzy spell" and then felt weak and nervous. He told the nurse that he had had similar attacks over the past six months. But this one was a little worse than the others. The nurse suspected that Les was seriously disturbed about something and recognized that his vague complaints might be an indication of an emotional problem. However, he seemed reticent so the nurse did not force him to talk. She gave him some medication for his dizziness and suggested that he rest for a short time. After lying down for awhile, he said he felt better and returned to his work. But the nurse knew that she had not treated the real cause of his complaints which, if not checked early, could become critical. She had told him to come back to see the plant physician, and she called his supervisor and asked him to arrange the time for Les to do this. Then she reported her observations and impressions to the physician and scheduled a definite appointment for Les, which he kept. After the physical examination, the physician thought that Les' problem was entirely functional. So he referred him to the plant's mental health department, which is staffed by trained and experienced personnel. He was counseled for several weeks by one of the psychologists, who was able to help him solve his problems. Today, Les is a happy and welladjusted employee. And much of the credit must go to the nurse who first recognized that he needed expert help and promptly referred him.
Mental Health, Humans, Nursing, Occupational Health
Mental Health, Humans, Nursing, Occupational Health
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