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On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales

Authors: Anthony R. Hendrickson; Patti D. Massey; Timothy Paul Cronan;

On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales

Abstract

systems is increasingly important (Jarvenpaa, et al., 1985; Straub, 1989). An underlying tenet of IS success is the decision maker's willingness to adopt and utilize these systems. Measures that predict and explain use are important in determining what causes people to accept or reject information technology. This note reports on the test-retest reliability of the perceived usefulness and perceived ease of use scales. Davis (1989) developed and validated two scales for assessing user acceptance of information technology-perceived usefulness and perceived ease of use. Adams, et al. (1992) replicated the work of Davis (1989) to demonstrate the validity and reliability of these scales. While replicating the study, Adams, et al. (1992) also extended it to different settings and found both scales to have the same validity and reliability characteristics as the Davis (1989) study. Using two different samples, they demonstrated the internal consistency and replication reliability of the two scales.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
257
Top 1%
Top 1%
Top 10%
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