
doi: 10.2307/249412
IS-related ethical quandaries are receiving an increasing amount of attention. However, linkages to the normative theories of business ethics, which can be used in resolving these quandaries in the corporate domain, have been lacking. This paper enumerates and explains the three major normative theories. The stockholder theory holds that managers should resolve ethical quandaries by taking actions which increase the long-term profits to the stockholders without violating the law or engaging in fraud or deception. The stakeholder theory claims that managers should resolve ethical quandaries by balancing stakeholder interests without violating the rights of any stakeholder. The social contract theory states that managers should increase social welfare above what it would be in the absence of the existence of corporations without violating the basic canons of justice. The application of these theories to IS-related ethical quandaries is discussed and a specific quandary dealing with a real-world example—Blockbuster Video's reported plans to market customer lists—is explored in depth. The managerial challenges associated with the theories are then explored.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 69 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 1% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
