
doi: 10.2307/2090773
The relationship between two types of alienation-alienation from work and alienation from expressive relations-and two structural properties of organizations-centralization and formalization-are examined in a comparative study of sixteen welfare organizations. Both alienation from work and alienation from expressive relations are found to be more prominent in highly centralized and highly formalized organizations. Multivariate analysis is introduced to determine the relative importance of the relationships between measures of centralization and formalization and alienation.
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