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The Copenhagen Journal of Asian Studies
Article . 2021 . Peer-reviewed
Data sources: Crossref
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‘Ghost Accounts’, ‘Joki Accounts’ and ‘Account Therapy’

Authors: Amalinda Savirani; Wening Mustika;

‘Ghost Accounts’, ‘Joki Accounts’ and ‘Account Therapy’

Abstract

This article shows how motorcycle taxi drivers in Yogyakarta, Indonesia deal with labour insecurity, tighter competition, minimum social welfare, decreased tariff and bonuses and longer working hours. The article finds that drivers employ diverse strategies to obtain more orders and therefore also more income. Drivers use prohibited mobile application-based technologies, which resemble those of their platforms, as well as non-technological strategies to boost their account’s performance. The article argues that whereas these prohibited practices can be understood as everyday resistance (Scott 1985), as oppositional acts against the holders of power and capital, they are also pragmatic survival tactics. Furthermore, the article shows that although the drivers’ resistance is individual, their knowledge and strategies are sourced and shared collectively through social media platforms. Being widely distributed between drivers and commonly applied by drivers, these strategies have nonetheless not been able to transform driver-company relationships in any significant way.

Keywords

gig work, Social sciences and state - Asia (Asian studies only), Political institutions and public administration - Asia (Asian studies only), gamification, JQ1-6651, H53, app-based workers, platform economy, politics of algorithm

  • BIP!
    Impact byBIP!
    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    11
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
11
Top 10%
Average
Top 10%
gold