Mobbing is the state where the employee is subjected to psychological violence in the workplace, that is, without physical violence, the stress, burnout, intention to quit, and suicide. Role uncertainty, When employees do not encounter any negative attitudes and behaviors, employees' attitudes and behaviors reflect positively to the organizations. However, only employees who are under the pressure of role ambiguity also desire to leave the organization. In addition, higher service quality can be provided to stakeholders in organizations with organizational citizenship behavior. Within the scope of the aim of the research, a survey was conducted with 360 employees. The analyzes were performed using IBM SPSS 25 Statistical Package Program and AMOS. Correlation analysis; regression analysis was used to test hypotheses. Within the scope of the research model, the effects of production workers on organizational culture and organizational citizenship behavior are examined in cases of psychological violence and role uncertainty.