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Eco-labels and consumer trust: How Gen Z in Poland and India respond to green certifications and their impact on purchase decisions Ekoetykiety i zaufanie konsumentówjak pokolenie Z w Polsce i Indiach reaguje na zielone certyfikaty i ich wpływ na decyzje zakupowe

Authors: SUBHRANIL DEY;

Eco-labels and consumer trust: How Gen Z in Poland and India respond to green certifications and their impact on purchase decisions Ekoetykiety i zaufanie konsumentówjak pokolenie Z w Polsce i Indiach reaguje na zielone certyfikaty i ich wpływ na decyzje zakupowe

Abstract

This study examines how eco-labels shape consumer trust and purchase intentions among Generation Z in Poland and India – two contexts that differ markedly in regulatory oversight and market conditions. Using a cross-sectional online survey (N = 167; Poland: 82, India: 85) based on a non-probability convenience sample of university students and early-career adults, we measured awareness, trust and purchase intention with validated items and analysed between-country differences with independent-samples t-tests and chi-square tests (effect sizes and 95% CIs reported). Brief qualitative insights from open ended responses were used to contextualise quantitative patterns. Results indicate higher eco-label awareness and trust in Poland, consistent with EU credibility and clearer certification, while Indian respondents report lower trust and greater price sensitivity linked to information gaps, affordability/availability constraints and scepticism about monitoring. The findings, positioned against recent literature, suggest practical steps for regulators and marketers – improving transparency and communication of certification, strengthening education and label clarity, and tailoring pricing/distribution to local constraints – while acknowledging limitations related to sampling and self-reports and outlining directions for broader, representative follow-ups.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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