
doi: 10.2139/ssrn.557852
This paper investigates the impact of perceived organizational support (POS) on performance.We predict that POS will be reciprocated by positive discretionary employee behavior, which in turn has a positive impact on performance.Empirical research on a sample of Dutch construction companies indeed corroborates a positive relationship between POS and performance. Moreover, the POS-performance link is found to be stronger for good performing firms than for bad performing firms, which supports that reciprocity drives the relationship between POS and performance.
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