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SSRN Electronic Journal
Article . 2004 . Peer-reviewed
Data sources: Crossref
SSRN Electronic Journal
Article . 2004 . Peer-reviewed
Data sources: Crossref
https://dx.doi.org/10.5167/uzh...
Other literature type . 2004
Data sources: Datacite
EconStor
Research . 2004
Data sources: EconStor
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Distrust – the Hidden Cost of Control

Authors: Falk, Armin; Kosfeld, Michael;

Distrust – the Hidden Cost of Control

Abstract

We show experimentally that a principal's distrust in the voluntary performance of an agent has a negative impact on the agent's motivation to perform well. Before the agent chooses his performance, the principal in our experiment decides whether he wants to restrict the agents' choice set by implementing a minimum performance level for the agent. Since both parties have conflicting interests, restriction is optimal for the principal whenever the latter expects the agent to behave opportunistically. We find that most principals in our experiment do not restrict the agent's choice set but trust that the agent will perform well voluntarily. Principals who trust induce, on average, a higher performance and hence earn higher payoffs than principals who control. The reason is that most agents lower their performance as a response to the signal of distrust created by the principal's decision to limit their choice set. Our results shed new light on dysfunctional effects of explicit incentives as well as the puzzling incompleteness of many economic contracts.

Country
Switzerland
Keywords

Vertrauen, incentives, Agency Theory, fairness, motivation, Leistungskontrolle, 10007 Department of Economics, IEW Institute for Empirical Research in Economics (former), M5, C7, C9, incomplete contracts, trust, distrust, motivation, principal-agent relationship, incentives, control, incomplete contracts, ddc:330, trust, 330 Economics, Unvollständiger Vertrag, Kosten, control; distrust; incentives; incomplete contracts; motivation; principal-agent relationship; trust, distrust, control, Theorie, jel: jel:C9, jel: jel:M5, jel: jel:C7

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    popularity
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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
15
Average
Top 10%
Average
Green
bronze