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Management Accounting Research
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Digitalization of the Finance Function: Automation, Analytics, and Finance Function Effectiveness

Automation, analytics, and finance function effectiveness
Authors: David S. Bedford; David Derichs; Sophie Hoozée; Teemu Malmi; Martin Messner; Vikash Kumar Sinha; Berend Van der Kolk; +1 Authors

Digitalization of the Finance Function: Automation, Analytics, and Finance Function Effectiveness

Abstract

Contemporary digital technologies provide new opportunities for organizing work within the finance function. In this study, we examine two digital technologies that are particularly relevant to the operation of finance functions – automation and analytics. We argue that variation in the use of these technologies is related to the interplay between firm-level digitalization strategy and the objectives of the finance function. Drawing on prior literature, we distinguish between two finance function objectives: an efficiency objective and a business partnering objective. Based on survey responses from 137 finance function professionals and complementary insights from 11 interviews, we show that the use of digital technologies within the finance function is associated with both firm-level digitalization strategy and the specific objectives of the finance function. Specifically, we find a positive interaction between an emphasis on firm digitalization strategy and an efficiency objective on the use of both automation and analytics. In contrast, digitalization strategy and a business partnering objective have positive but independent effects on the use of analytics. We also find that finance functions that simultaneously use automation and analytics have lower effectiveness, which might be a result of resource constraints. Overall, our paper adds to our understanding of the drivers and consequences of digitalization in the finance function.

Countries
Belgium, Finland, Netherlands, Netherlands
Keywords

Analytics, Finance function, Management accounting, BIG DATA, Strategy, ORGANIZATIONAL AGILITY, Digitalization, MANAGEMENT CONTROL-SYSTEMS, TRANSFORMATION, CAPABILITY, Business and Economics, Automation, BEHAVIORAL-RESEARCH, STRATEGY, FIRM PERFORMANCE

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    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    3
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
3
Top 10%
Average
Average
Green
hybrid