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ODR and Mediation

Authors: Noam Ebner; Daniel Rainey;

ODR and Mediation

Abstract

Online mediation had been spreading rapidly as a mode of practice, even before the entire profession shifted online during the COVID-19 era. In this chapter, Ebner and Rainey survey the development of online mediation within the wider context of the growth of Online Dispute Resolution (ODR). The chapter presents a snapshot of the field’s status quo with respect to stakeholders, modes of communication and the technology utilized, and addresses substantive and process issues in online mediation: mediation process models, stages and issues; practitioner skills; professional issues; ethics, and practitioner standards.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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