
doi: 10.2139/ssrn.2649508
Issac Asinov (1920-1992) remarked that I do not fear computer. I fear computer, I fear the lack of them. Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The third organ of the constitution of India namely Judiciary along with Legislature and Executive, is a large field which can derive much benefit out of computerization. E-Justice is considered and rendered as an organ of e-governance. This is an initiative of Information Technology which had acted as an eye-opener at the needy hour of over burdening of courts with mounting cases which could not be dissolved manually even at least with least difficulty. Our Constitution enshrines and compasses legal literacy in Article 39 A. Main idea of legal literacy is generating awareness amongst general public who might become future litigants to realize of their rights and responsibilities. ODR was born from the synergy between ADR and ICT, as a method for resolving disputes that were arising online, and for which traditional means of dispute resolution were inefficient or unavailable. ODR uses information technology (such as e-mail, telephones, web-based interfaces, and expert systems) and internet communication applications (such as web forms or web filing platforms) to resolve disputes outside of the courts. The benefits of ODR address some of the barriers to in-person dispute resolution options that new immigrants face. These are, largely, time, travel, costs and bureaucracy. Public Legal Education and Information plays a crucial role in educating individuals about their options for resolving disputes, especially with regard to the advantages of alternatives to court-based litigation. Online Dispute Resolution is clearly moving into the mainstream, both around the world and in India.
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