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Benchmarking National Telecom Regulatory Authority Websites: A Survey of Websites of Telecommunication Regulators in the Asia-Pacific Region

Authors: Chanuka Wattegama;

Benchmarking National Telecom Regulatory Authority Websites: A Survey of Websites of Telecommunication Regulators in the Asia-Pacific Region

Abstract

A National Telecommunication Regulatory Authority, like any other government organization, uses its website not only to deliver citizen services but also to transact with its stakeholders in many different ways. This study benchmarks such websites in the Asia-Pacific region, evaluating their usefulness to telecom operators, investors, consumers, researchers and even the general public. Each website is awarded marks for the availability of information and features that are useful to the regulator’s stakeholders. A total of 27 websites are evaluated from a region that includes 62 economies. The results are presented individually as well as under different country clusters

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
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