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SSRN Electronic Journal
Article . 2008 . Peer-reviewed
Data sources: Crossref
Pure VTT Finland
Report . 2008
Data sources: Pure VTT Finland
EconStor
Research . 2008
Data sources: EconStor
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IT Outsourcing in Finnish Business

Authors: Maliranta, Mika; Rouvinen, Petri; Airaksinen, Aarno;

IT Outsourcing in Finnish Business

Abstract

This paper reviews the characteristics and magnitude of information technology (IT) outsourcing as well as studies its labor productivity effects with a representative sample of Finnish businesses. Depending on the IT task in question, on average from one-third to two-thirds of IT has been outsourced; of the ten categories considered, the development of non-Internet business-to-business applications (e.g., EDI) is the leading activity in this respect. The various dimensions of IT outsourcing are all highly positively correlated. After controlling for industry and regional effects as well as characteristics of firms and their employees, it is found that an externally-supported computer user is about 20% more productive than an otherwise similar worker without a computer, which corresponds to about 5% output elasticity of outsourced IT; the effect of internally-supported computer use is not statistically significantly different for zero, and it is also several times smaller in magnitude. While the issues of causality, timing, self-selection, and unobserved firm heterogeneity are not fully addressed, the findings nevertheless suggest that IT outsourcing may have significant economic consequences.

Country
Finland
Keywords

L24, L14, ddc:330, Computers, Labor productivity, Lieferanten-Kunden-Beziehung, Information technology, Arbeitsproduktivität, Outsourcing, Bildschirmarbeit, Finnland, Informationstechnik, labor productivity, information technology, computers, outsourcing Finnish business, D23, D24, Finnish business, jel: jel:D23, jel: jel:D24, jel: jel:L24, jel: jel:L14

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
bronze