
Abstract Well drilling and service operations generally involves heavy machinery, bulky equipment, heavy lifts, hazardous chemicals, challenging well conditions & worksites and tougher logistical elements. All these elements pose a challenge to the achievement of QHSE performance levels the oil and service companies aspire to achieve today. Over recent years, there has been a lot of learning, understanding and research work into these areas. These, coupled with a tremendous shift in awareness and attitudes towards the QHSE aspects of business, both in the operator and service sectors of industry, have brought in noticeable changes in the business environment. The role of QHSE performance now a days is not only limited to social dimension but it has become very decisive factor in the ultimate financial success of any business entity. In Feb 2005 a major international operator in the Asia Pacific achieved a milestone of 6+ years LTI-free coiled tubing/well servicing operations. Considering that each and every job conducted throughout this six year period involved some combination of the several high potential hazards as stipulated above, this is indeed an achievement to be proud of. A critical review of the whole process has been attempted in this paper to identify and highlight the critical components, which have played vital roles in the achievement of this great milestone. It is demonstrated that Safety is no accident; it is something we achieve by hard work, deep dedication, tremendous efforts and relentless follow-ups. We believe that the learning from this study would greatly contribute to improvements in safety performance of similar operations worldwide.
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