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Tourism and Hospitality Management
Article . 1996 . Peer-reviewed
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Health service - a part of the tourism product

Zdravstvena usluga - dio turističkog proizvoda
Authors: Ružić, Drago; Meler, Marcel; Kovačević, Dragan;

Health service - a part of the tourism product

Abstract

The history and evolution of tourism show that the beginnings of tourism, as well as its later development are based on the development of those destinations that had markedly attractive factors of curative character. Health tourism can therefore be defined as a joint working area of health service and tourism where these two, on the partnership basis and with a mutual interest, organize the stay of individuals as tourists who come to places with marked natural and curative factors which they use and w'here they under medical control (or without it) receive health services through active vacation and through various other forms of treatment. The satisfaction of the need for health services, as well as for other partial tourist products that aim at satisfying the need for health services, also demands an adjustment of the business operations of the subjects offering tourist products, especially in hotel industry. Having in mind the fact that tourist movements, to a greater or lesser extent, also represent “movements for health purposes”, it is extremely important that hoteliers fully recognize the specific characteristics (e g., age structure, health condition and habits, etc.) of those segments of guests to which they direct their services and products.

Turistička povijest i evolucijski put turizma pokazuju kako se počeci turizma, ali i njegov kasniji razvoj, temelje na razvoju onih destinacija koje su imale izražene privlačne čimbenike zdravstvenog karaktera. Zdravstveni turizam je stoga moguće definirati kao zajedničko suradno područje zdravstva i turizma u kojem se na partnerskoj osnovici i uz uzajamni interes organizira boravak pojedinaca kao turista koji dolaze na mjesto s izraženim prirodnim zdravstvenim čimbenicima kojeg koriste i gdje im se pod liječničkim nadzorom (ili bez njega) pružaju i zdravstvene usluge kroz aktivni odmor, ali i kroz različite druge tretmane. Zadovoljenje potreba za zdravstvenim uslugama, ali i drugim parcijalnim proizvodima turističkih proizvoda koji imaju za cilj zadovoljenje zdravstvenih potreba, zahtijeva i prilagodbu u poslovanju subjekata ponude turističkih proizvoda, osobito onih u hotelijerstvu. Imajući u vidu činjenicu kako turistička kretanja u većoj ili manjoj mjeri ujedno predstavljaju i “kretanja u zdravstvene svrhe", osobito je značajno da hotelijeri u cijelosti spoznaju osobitosti segmenata gostiju kojima su usmjereni (primjerice dobnu strukturu, zdravstveno stanje i zdravstvene navike itd ).

Country
Croatia
Keywords

turistički proizvod, partial product, tourist service, parcijalni proizvod, turistička usluga, health tourism, marketing, zdravstvena usluga, health service, tourist product, zdravstveni turizam, health service; health tourism; marketing; tourist product

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    3
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
3
Average
Average
Average
Published in a Diamond OA journal