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Совершенствование системы продвижения услуг гостиницы

выпускная квалификационная работа бакалавра

Совершенствование системы продвижения услуг гостиницы

Abstract

Тема выпускной квалификационной работы: «Совершенствование системы продвижения гостиницы».Данная работа посвящена разработке мероприятий по продвижению гостиничных услуг. В процессе исследования были решены следующие задачи:1. Изучение теоретических особенностей и специфика продвижения на гостиничном предприятии.2. Разбор методов анализа системы продвижения предприятия.3. Анализ финансовой деятельности предприятия, его внешней и внутренней среды, а также особенностей гостиничного предприятия.4. Разработка мероприятий по совершенствованию системы продвижения гостиничного предприятия.5. Оценка эффективности разработанных рекомендаций.Работа выполнялась в Обществе с ограниченной ответственностью «УК ИНТЕГРАМЕД». В ходе работы были рассмотрены маркетинговые процессы гостиничного предприятия, особенности поведения конкурентов и потребителей, анализ текущего состояния среды, современные цифровые технологии в продвижении, требования законодательства в сфере гостиничного бизнеса.Результатом работы стала разработка для ООО «ИНТЕГРАМЕД УК» рекомендаций по совершенствованию системы продвижения отеля Белое дерево.

The subject of the graduate qualification work is “Improvement of hotel promotion system”.The given work is devoted to the development of activities of promotion of hotel services. In the process of this research, the following tasks were solved:1. The study of theoretical features and the specifics of promotion in a hotel enterprise.2. Analysis of methods for analyzing the enterprise promotion system.3. Analysis of the financial activity of the enterprise, its external and internal environment, as well as the features of the hotel enterprise.4. Development of measures to improve the promotion system of the hotel enterprise.5. Evaluation of the effectiveness of the developed recommendations.The work was carried out in the Limited Liability Company "UK INTEGRAMED". In the course of the work, the marketing processes of the hotel enterprise, the behavior of competitors and consumers, the analysis of the current state of the environment, modern digital technologies in promotion, and the requirements of legislation in the field of the hotel business were considered.The result of the work was the development of recommendations for INTEGRAMED UK LLC on improving the promotion system of the White Tree Hotel.

Keywords

hotel services, анализ факторов, service sector, marketing activities, гостиничные услуги, продвижение, factor analysis, promotion, маркетинговая деятельность, сфера услуг

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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