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Acta Informatica Pragensia
Article . 2015 . Peer-reviewed
License: CC BY
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Acta Informatica Pragensia
Article
License: CC BY
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Acta Informatica Pragensia
Article . 2015
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Usability of Public Administration Electronic Forms

Použitelnost elektronických formulářů veřejné správy
Authors: Miloslav Hub; Michal Chudoba;

Usability of Public Administration Electronic Forms

Abstract

This paper is focused on the testing and evaluating of public administration electronic forms from the usability point of view. Its objective is to design a suitable methodology for usability testing of electronic forms and their description and distribution to public administration information systems professionals. Firstly, methods of usability engineering are summarized and a suitable method for usability testing and evaluation of electronic forms is selected. Farther, the methodology of electronic forms usability testing that uses the selected method is suggested. In the last part of the paper the case study that uses the proposed methodology is suggested and performed. The main benefit of the work is the design of testing methodology and proposition of the set of recommendations for new public administration electronic forms design.

Related Organizations
Keywords

Public administration, Electronic computers. Computer science, Information systems, Software quality, QA75.5-76.95, User interface, Usability engineering

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Published in a Diamond OA journal