ICT which constitutes basis for e-adminis-tration development, is used more and more often in office-citizen kind of communication. Thus, terms regarding the state and directions of local e-administration development are quite often discussed in polish literature. However, they are seldom held on the local level i.e. local authorities. The issues regarding improvement of service among local communities resulting from applying e-administration solutions are particularly researched. Hence, the article presents the results of enhanced scientific research in the area of impact of local e-administration solutions on service efficiency among citizens which result in proposal of the model of local e-administration development. Its' application shall enable proper usage of local e-administration potential as well as improving service for local communities.