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Predictors of employee extra-role performance and turnover intentions in the public sector: an integrated model

Authors: Albrecht, Simon;

Predictors of employee extra-role performance and turnover intentions in the public sector: an integrated model

Abstract

A model showing how six key organisational factors interrelate to influence Extra-Role Performance (ERP) and turnover intentions was tested. Confirmatory factor analysis showed that public sector survey respondents (n = 412) could reliably discriminate between measures of organisational justice, job autonomy, organisational support, trust in management, job satisfaction, affective commitment, ERP and turnover intentions. Furthermore, a structural equations model specifying procedural justice influencing trust in management, organisational support, job satisfaction and turnover intentions; job autonomy influencing job satisfaction and ERP; trust in management, organisational support and job satisfaction influencing affective commitment; and affective commitment influencing ERP and turnover intention provided a good fit to the data. Collectively the antecedent variables accounted for approximately 25% of the variance in ERP and 44% of the variance in turnover intentions. The results are discussed in terms of an integrated social exchange related theory of ERP and turnover intentions. Theoretical implications, practical implications, study limitations and future research possibilities are discussed.

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Keywords

Business and Management not elsewhere classified, Business and Management

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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
13
Average
Average
Average
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