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Brand engagement vs. brand attachment: which boundaries?

Authors: Smaoui Fatma; Temessek Behi Azza;

Brand engagement vs. brand attachment: which boundaries?

Abstract

The aim of the paper is to analyse similarities and differences between the brand engagement and the brand attachment constructs. Theimportance and role of these two concepts in an exchange context andparticularly in the brand loyalty process framework is first stressed in this article. Each of these constructs is thereafter defined and presented in regard with its theoretical anchoring, dimensionality and operationalization. A discussion of the limits and boundaries of the two concepts is presented in a third step, pointing out the confusion that is made by some authors between attachment construct and the affective dimension of brand engagement construct. A comparison of the two concepts is finally made based on a set of criteria.

Keywords

Brand Attachment, Brand Engagement, Brand-Consumer Relationship, Loyalty, Comparison.

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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
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