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Ushus - Journal of Business Management
Article . 2025 . Peer-reviewed
License: CC BY NC ND
Data sources: Crossref
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Sustainability as a Competitive Advantage: Branding and Marketing Green Hospitality

Authors: Sindhu George;

Sustainability as a Competitive Advantage: Branding and Marketing Green Hospitality

Abstract

In today's world, where people are more conscious about the environment, making eco-friendly choices impacts consumer’s buying behaviour, especially in the hospitality sector. The individual choices for preferring a product based on how the company is giving priority for the sustainability. It seeks to define how green branding and marketing can create trust and loyalty and with it enhance competitive advantage. This study uses data gathered through a structured questionnaire from 100 hotel customers in India. It employs Structural Equation Modeling (SEM) through WarpPLS 7.0 to assess the association between green image, green trust, green satisfaction, and green loyalty. The findings suggest that green image and green trust positively influence green satisfaction while green satisfaction enhances green loyalty. The paper underlines the marketing importance of sustainable branding for hotels and provides strategies for elevating consumers green satisfaction and loyalty to genuine green image and trust of the product.

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold