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Dimensions of Relational Communication and Control During Physician-Patient Interactions

Authors: Dan O'Hair;

Dimensions of Relational Communication and Control During Physician-Patient Interactions

Abstract

This article advances the argument that health care systems could benefit from the direct application of relational communication theory. Relational communication is defined as the elements in interaction by which relational partners reciprocally define the nature of their relative position in the relationship (Rogers & Farace, 1975). Working from this framework, this article synthesizes the literature on relational communication and applies the relational communication dimension, control, to 11 naturally occurring physician-patient interactions in order to test the utility of relational control analysis for medical relationships. Results indicate that, although physicians attempted and gained control of the interaction to a large extent, patients demonstrated instances of attempted (and even successful) relational control maneuvers. Several transitory dyadic exchanges were also evidenced by physicians and patients. Implications from this study suggest that relational communication analysis is highly rele...

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    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    29
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
29
Average
Top 10%
Average
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