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Authentic Emotional Displays, Leader–Member Exchange, and Emotional Exhaustion

Authors: Tali Seger-Guttmann; Hana Medler-Liraz;

Authentic Emotional Displays, Leader–Member Exchange, and Emotional Exhaustion

Abstract

Studies have shown that the expression of positive emotion is an important element in relationship intimacy and a robust predictor of relationship satisfaction. Although the positive influence of displaying authentic emotions toward intimate partners is well documented, research has largely overlooked the association between authentic displays of either positive or negative emotions between employees and managers and the impact of these displays on emotional exhaustion. In a sample of 331 employees, the quality of the employee–manager relationship fully mediated the association between authentic positive emotional displays and emotional exhaustion; in contrast, the association between authentic negative emotional displays and emotional exhaustion was only partially mediated. The findings contribute to a better understanding of the role of employee emotional displays in shaping leader–member interactions, and work-related outcomes.

  • BIP!
    Impact byBIP!
    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    26
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
26
Top 10%
Average
Top 10%
bronze