Observing and probing

descriptionPublicationkeyboard_double_arrow_right Article , Conference object 01 Jan 2003Publisher:ACMJournal:Proceedings of the 2003 international conference on Designing pleasurable products and interfaces

Authors: Vesa Jääskö; Tuuli Mattelmäki;

doi: 10.1145/782896.782927 , 10.1145/782924.782927

Observing and probing

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Abstract

In this paper, we discuss and compare two user centred methods applied in concept design: observation and probes. The comparison is based on findings from two case studies. In these studies, user data was first inquired and then interpreted by a multidisciplinary design team, in order to support early user centered concept creation phase. The gathered user data and the current understanding of user experience served as a base for this reflection. In order to compare the findings, a framework of user experience qualities was generated from the point of view of concept design.

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University of Helsinki
Finland

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