The action workflow approach to workflow management technology

descriptionPublicationkeyboard_double_arrow_right Article , Conference object 01 Jan 1992Publisher:ACM PressJournal:Proceedings of the 1992 ACM conference on Computer-supported cooperative work - CSCW '92

Authors: Raul Medina-Mora; Terry Winograd; Rodrigo Flores; Fernando Flores;

doi: 10.1145/143457.143530 , 10.1080/01972243.1993.9960152

The action workflow approach to workflow management technology

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Abstract

Abstract This paper describes the ActionWorkflow™ approach to workflow management technology: a design methodology and associated computer software for the support of work in organizations. The approach is based on theories of communicative activity as language/action, developed in a series of systems for coordination among users of networked computers. This article describes the approach, gives an example of its application, and shows the architecture of a workflow management system based on it.

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