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Acoustic and perceptual indicators of emotional stress

Authors: L A, Streeter; N H, Macdonald; W, Apple; R M, Krauss; K M, Galotti;

Acoustic and perceptual indicators of emotional stress

Abstract

Tape recordings of telephone conversations of Consolidated Edison’s system operator (SO) and his immediate superior (CSO), beginning an hour before the 1977 New York blackout, were analyzed for indications of psychological stress. (SO was responsible for monitoring and switching power loads within the Con Ed network.) Utterances from the two individuals were analyzed to yield several pitch and amplitude statistics. To assess the perceptual correlates of stress, four groups of listeners used a seven-point scale to rate the stress of SO and CSO from either randomized vocal utterances or transcripts of the randomized utterances. Results indicated that whereas CSO’s vocal pitch increased significantly with increased situational stress, SO’s pitch decreased. Listener ratings of stress from the voice were positively related to average pitch. It appears that listeners’ stereotype of psychological stress includes elevated pitch and amplitude levels, as well as their increased variability.

Related Organizations
Keywords

Time Factors, Voice, Humans, Speech, Cues, Speech Acoustics, Stress, Psychological

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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
87
Top 10%
Top 1%
Top 10%
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