
AbstractPurposeTo investigate forms of abusive supervision, namely personal attacks, task attacks, and isolation, and their links to outcomes for nurses, including job satisfaction, psychological strain, and intentions to quit.DesignCross‐sectional survey design. Data collected from July to November 2012.MethodsTwo hundred and fifty public sector nurses employed at five general acute Australian hospitals completed the survey (response rate of 33%).FindingsStructural equation modeling on the forms of abusive supervision (personal, task, isolation) and nurse outcomes indicated goodness of fit statistics that confirmed a well‐fitting model, explaining 40% of the variance in intent to quit, 30% in job satisfaction, and 33% in strain. An indirect relationship from personal attacks to intentions to quit, via strain, was observed. Task attacks were related directly, and indirectly via job satisfaction, to increased intentions to quit. Surprisingly, isolation was positively related to job satisfaction.ConclusionsAbusive supervision impacted nurse outcomes. Specifically, personal abuse had personal and health impacts; work‐focused abuse had work‐oriented effects. Applying appraisal theory suggests that personal attacks are primarily assessed as stressful and unchangeable; task‐oriented attacks are assessed as stressful, but changeable; and isolation is assessed as benign. The findings highlight the impact of abusive supervision, especially task attacks, on outcomes important to nurse retention.Clinical RelevanceThe findings can be used to devise programs to educate, train, and support supervisors and their subordinates to adhere to zero tolerance policies toward antisocial workplace behaviors and encourage reporting incidents.
Organisational Behaviour, Adult, Employment, Male, Interprofessional Relations, 150, Personnel Turnover, Nursing, Intention, Abusive supervision, Nursing Staff, Hospital, Job Satisfaction, stress, abusive supervision, Humans, Business, Human Resources Management, job satisfaction, cognitive appraisals, intent to quit, Data Collection, Australia, Bullying, Middle Aged, FoR 1110 (Nursing), Cross-Sectional Studies, Female, Stress, Psychological
Organisational Behaviour, Adult, Employment, Male, Interprofessional Relations, 150, Personnel Turnover, Nursing, Intention, Abusive supervision, Nursing Staff, Hospital, Job Satisfaction, stress, abusive supervision, Humans, Business, Human Resources Management, job satisfaction, cognitive appraisals, intent to quit, Data Collection, Australia, Bullying, Middle Aged, FoR 1110 (Nursing), Cross-Sectional Studies, Female, Stress, Psychological
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 56 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
