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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao International Journa...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
International Journal of Consumer Studies
Article . 2023 . Peer-reviewed
License: Wiley Online Library User Agreement
Data sources: Crossref
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Masstige consumption, brand happiness, and brand advocacy: A service perspective

Authors: Sonal Purohit; Vibha Arora; Karan Nilesh Radia;

Masstige consumption, brand happiness, and brand advocacy: A service perspective

Abstract

AbstractDespite the call in literature, the masstige brands in the service industry remain unexplored exposing an important literature gap. This study employed the masstige theory to explore and conceptualize luxury service brands. An initial pre‐test study was used to identify the masstige brands in the service category. Study 2 comprised a quantitative survey on 358 identified masstige brand users for two purposes: (i) To determine the masstige mean scores of the specified brands. (ii) To examine the association between masstige consumption, brand happiness, and brand advocacy for masstige brands in the tourism and airline category. It was found that service masstige brand consumption does influence brand happiness, which further affects consumers' brand advocacy. Further, the masstige consumption and brand happiness relation was moderated by internal motivations but not external motivations. The theoretical and practical implications are discussed.

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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
38
Top 10%
Top 10%
Top 1%
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