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A Generalized Stereotypical Trust Model

Authors: Hui Fang 0002; Jie Zhang 0002; Murat Sensoy; Nadia Magnenat-Thalmann;

A Generalized Stereotypical Trust Model

Abstract

Stereotypical trust modeling can be adopted by a buyer to effectively evaluate trustworthiness of a seller who has little or no past experience in e-marketplaces. The buyer forms trust stereotypes based on her past experience with other sellers. However, when the buyer has limited past experience with sellers, the formed stereotypes cannot accurately reflect her trust evaluation towards sellers. To address this issue, we propose a novel generalized stereotypical trust model. Specifically, we first build a semantic ontology to represent hierarchical relationships among seller attribute values. We then propose a fuzzy semantic decision tree (FSDT) learning method to construct trust stereotypes that generalizes over seller non-nominal attributes by splitting their values in a fuzzy manner, and generalizes over nominal attributes by replacing their specific values with more general terms according to the ontology. Experimental results confirm that our proposed model can more accurately measure the trustworthiness of sellers in simulated e-marketplaces where buyers have limited experience with sellers.

Country
Singapore
Related Organizations
Keywords

DRNTU::Engineering::Computer science and engineering

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    popularity
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    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
13
Average
Top 10%
Top 10%
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