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Business Drivers for Services Computing

Authors: K. Ananth Krishnan;

Business Drivers for Services Computing

Abstract

Global IT Services and Consulting organizations like Tata Consultancy Services (TCS) have been investing considerable resource into the emerging discipline of Services Computing. The address focuses on the business drivers for Services Computing across multiple industries across the world and why this could be the ?silver bullet? for many of our challenges. The address uses the TCS framework for Services Computing as a backdrop ? across services strategy, services implementation and most importantly services governance. This is a progressive approach towards bridging the gap between ?what IT delivers? and ?what the business wants? through a well defined ?value measurement framework.? This framework links organizational readiness, solution maturity, and delivery assurance. Finally, the importance of aligning the competencies and roles across different parts of the organization and its stakeholders is examined.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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