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https://doi.org/10.1109/rew.20...
Article . 2017 . Peer-reviewed
Data sources: Crossref
DBLP
Conference object . 2023
Data sources: DBLP
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Ethical Considerations in Research on User Feedback

Authors: Farnaz Fotrousi; Norbert Seyff; Jürgen Börstler;

Ethical Considerations in Research on User Feedback

Abstract

Collecting and using user feedback as a method to support requirements engineering, might undermine user rights. This becomes apparent when looking at related areas, e.g., research in user experience, where collecting user feedback also plays an important role. In such settings, researchers need to ensure that the stakeholders' rights and integrity are respected. This paper identifies and discusses some of the ethical challenges and issues a researcher can face, using an example case. Focusing on user feedback, this case can serve as an example for CrowdRE, i.e. several of our findings might apply to CrowdRE in general. However, further research is needed as our work mainly reflects the challenges experienced by the authors of this paper.

Country
Sweden
Keywords

Ethics, User experience, Programvaruteknik, Requirement engineering, Requirements engineering, Software Engineering, Engineering research, Ethical considerations, User feedback, Philosophical aspects, Crowd

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
Green
bronze