A study was conducted to determine the reasons for the steady rise in voluntary employee turnover, particularly in the US IT industry. The study focused on the potential differences between Generation X IT workers and others. The study found that many employees leave mainly because of distrust between management and employees. To fix this problem and counter voluntary turnover, open two-way communication must flow between IT employees and senior management. Leaders must listen to the concerns of valued employees about new technologies and provide a voice for employees to contribute to the organization's future. Without these improvements, an organization risks considerable costs that it can ill afford in highly competitive business environments