
doi: 10.1109/mis.2010.147
A previous article in this department from 2008 introduced the topic of measures and metrics. The focus of that essay was on measurement of the "negative hedonics" of work-the frustrations, uncertainties, mistrust, and automation surprises caused by poorly designed technology that is not human-centered. This second article focuses on the concept of "metrics" and issues related to it. Following a discussion of relevant issues, we present an immodestly bold proposal for a set of universal metrics.
metrics, Engineering, Software engineering, Artificial Intelligence, Computer Science, Electronic, requirements engineering, Electrical &, measurements
metrics, Engineering, Software engineering, Artificial Intelligence, Computer Science, Electronic, requirements engineering, Electrical &, measurements
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 7 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
