Powered by OpenAIRE graph
Found an issue? Give us feedback
addClaim

Social Network Analysis in Enterprise

Authors: Ching-Yung Lin; Lynn Wu; Zhen Wen; Hanghang Tong; Vicky Griffiths-Fisher; Lei Shi 0002; David M. Lubensky;

Social Network Analysis in Enterprise

Abstract

Social network analysis (SNA) has been a research focus in multiple disciplines for decades, including sociology, healthcare, business management, etc. Traditional SNA researches concern more human and social science aspects—trying to undermine the real relationship of people and the impacts of these relationships. While online social networks have become popular in recent years, social media analysis, especially from the viewpoint of computer scientists, is usually limited to the aspects of people's behavior on specific websites and thus are considered not necessarily related to the day-to-day people's behavior and relationships. We conduct research to bridge the gap between social scientists and computer scientists by exploring the multifacet existing social networks in organizations that provide better insights on how people interact with each other in their professional life. We describe a comprehensive study on the challenges and solutions of mining and analyzing existing social networks in enterprise. Several aspects are considered, including system issues; privacy laws; the economic value of social networks; people's behavior modeling including channel, culture, and social inference; social network visualization in large-scale organization; and graph query and mining. The study is based on an SNA tool (SmallBlue) that was designed to overcome practical challenges and is based on the data collected in a global organization of more than 400 000 employees in more than 100 countries.

Related Organizations
  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    40
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
40
Top 10%
Top 10%
Top 10%
Upload OA version
Are you the author of this publication? Upload your Open Access version to Zenodo!
It’s fast and easy, just two clicks!