
This paper presents a study of collaboration in software design at a large software company. Ethnographic studies of development teams in the field are relatively rare, so this paper contributes to a small, but growing, body of knowledge about the collaborative activities involved in such design work. Five separate development groups were studied over a six-week period. The methodology included shadowing, interviews and communication event logging. A novel LPDA-based application was used for real-time data collection. The results of the study indicate that designers communicate frequently, using a wide variety of communication and collaboration modalities. Designers prefer general-purpose tools to domain-specific applications. In support of communication, designers frequently change their physical location throughout the day. Finally, designers frequently change the ways in which they communicate, changing their communication modalities and styles.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 12 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
