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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Yildiz Technical Uni...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
https://doi.org/10.1109/ipc.20...
Article . 2007 . Peer-reviewed
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GSM Churn Management Using an Adaptive Neuro-Fuzzy Inference System

Authors: Adem Karahoca; Dilek Karahoca; Nizamettin Aydin;

GSM Churn Management Using an Adaptive Neuro-Fuzzy Inference System

Abstract

The movement of subscribers from one operator to another operator is named as churn management for looking for better and cheaper products and services. As markets become saturated and competition intensifies, customers have more choices to take promotions from alternative telecom operators in Turkish GSM (Global Services of Mobile Communications) sector. This study compares various data mining techniques to obtain best practical solution for churning customer detection. Test results offer the Adaptive Neuro Fuzzy Inference System (ANFIS) as a means to efficient churn management methodology. The test bed results show that ANFIS provides 85% of sensitivity with 88% of specificity where it classified 80% of the instances correctly.

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Turkey
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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
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