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A Supplier Performance Evaluation Solution for Proactive Supplier Quality Management

Authors: Sai Zeng; Mitchell A. Cohen; Benjamin J. Steele; Jakka Sairamesh;

A Supplier Performance Evaluation Solution for Proactive Supplier Quality Management

Abstract

Todaypsilas business environment forces companies to rely heavily on suppliers for products, services, and software. The increased reliance on suppliers and the growing complexity of the products, services and extended supply chain raises the importance of having an effective supplier quality management system. One of the keys to an effective supplier quality management system is the ability to provide an end to end supplier performance evaluation system.In this paper, we present a Supplier Performance Evaluation (SPE) solution which has been developed and commercialized that provides effective decision support for sourcing and supplier improvement. More specifically, this solution provides a real-time evaluation of supplier performance by consolidating information across functions, organizations, and various product lines throughout the product lifecycle. Its scoring function combines both subjective and objective metrics using data from surveys, engineering, manufacturing quality, warranty claims and other sources. An embedded alert management function helps to raise the timely awareness of quality issues related to suppliers, or supplied parts. Finally, a supplier performance evaluation example process is illustrated to showcase the usage of the solution.

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Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
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