Powered by OpenAIRE graph
Found an issue? Give us feedback
addClaim

Extracting Two-Noun Phrases from Customer Reviews

Authors: Hui Wang; Jiansheng Chen;

Extracting Two-Noun Phrases from Customer Reviews

Abstract

The Web contains a huge amount of information in its unstructured texts. Analyzing these texts is very important as more and more people post product reviews at merchant sites, discussion groups, etc. This paper presents a set of language patterns, which is composed of 22 rules, to extract two-noun phrases from customer reviews. Two-noun phrases are specific and interesting when compared with one-noun words. Normally, these phrases contain product features which are useful for customers. Three tagging methods are used to generate part- of-speech tags for Bing Liu's dataset. On average, the recall of each tagging method is above 90 percent no matter what the tagging method is. With this set of rules in hand, we can keep 22 percent or more two-noun phrases from being extracted in each category, which are useless and do not need to be extracted. Additionally, language rules can be used to extract some useful product features that human taggers fail to annotate.

Related Organizations
  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Upload OA version
Are you the author of this publication? Upload your Open Access version to Zenodo!
It’s fast and easy, just two clicks!