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Article . 2019 . Peer-reviewed
License: IEEE Copyright
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Article . 2019
License: arXiv Non-Exclusive Distribution
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Article . 2019
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Social Identity in Software Development

Authors: Andreas Bäckevik; Erik Tholén; Lucas Gren;

Social Identity in Software Development

Abstract

An agile approach has become very popular over the last decade, which requires good communication and teamwork within teams as well as with outside stakeholders. Therefore, social interaction is central for a software development team to be successful. Such social interactions form social identities and social structures in both teams and organizations. This study investigates possible effects that the social identity of individuals may have on the effectiveness of software development through seven in-dept interviews. The qualitative data from interviews were analyzed and summarized using summative content analysis, and the seven individuals also answered a questionnaire on social identity taken from social psychology research. The qualitative result shows that aspects of social identity affect software developers' behavior, and that we need to build cross-functional stable teams over time also from a pure social identity perspective in addition to the product related aspects to avoid a decreased effectiveness. However, we did not see clear connections to our operationalization of effectiveness in this study, and the quantitative analysis was also inconclusive, but we see value in our suggested method when investigating social identity in software development.

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Keywords

Software Engineering (cs.SE), FOS: Computer and information sciences, Computer Science - Software Engineering, Computer Science - Computers and Society, Computers and Society (cs.CY)

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    5
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
5
Top 10%
Average
Average
Green