
doi: 10.1109/cec.2009.33
Workflow technology promises an increase in efficiency in the execution of business processes. The technology is widely accepted, but often the high costs exceed the promised benefits. Most companies perform an evaluation of workflow management systems (WFMS) tools before selecting their tool of choice. In this paper a method for selecting a WFMS is presented that is used in practice at Raiffeisen Informatik GmbH - an IT service provider of a banking corporation. The WFMS selection is based on a criteria catalogue covering aspects of functionality, architecture, integration, robustness, and secured prospects.
| citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 1 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
