
doi: 10.1108/eb058021
Two events caused the world of Swiss tourism to sit up and take notice in 1988: the rejection of the collective employment agreement in the hotel industry by the delegates of the Swiss Hotel‐Association and the turbulence in the Kuoni travel firm in connection with the replacement of Jack Bolli by Michel Crippa at the head of the Kuoni AG, which is considered to be an international front‐runner firm.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 5 | |
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| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
