TQM and the Financial Function

descriptionPublicationkeyboard_double_arrow_right Article 01 May 1992 English Publisher:EmeraldJournal:Journal of Business Strategy, volume 13, pages 21-25 (issn: 0275-6668,

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Authors: A J, Schneider;

doi: 10.1108/eb039513

pmid: 10121458

TQM and the Financial Function

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Abstract

The author maintains that financial officers should take a leadership role to improve the processes that provide value to a company's internal and external customers. He suggests several ways that the financial function can participate in and contribute to total quality management.

Related Organizations

DePaul University
United States

Keywords

Quality Control, Financial Management, Quality Assurance, Health Care, Data Collection, Administrative Personnel, Efficiency, Planning Techniques, Consumer Behavior, United States, Leadership, Cost Savings, Industry

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