The 3Rs Program: The Colorado Experience

descriptionPublicationkeyboard_double_arrow_right Article 01 Dec 2008 English Publisher:Ovid Technologies (Wolters Kluwer Health)Journal:Clinical Obstetrics & Gynecology, volume 51, pages 709-718 (issn: 0009-9201,

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Authors: Richert E, Quinn; Mary C, Eichler;

doi: 10.1097/grf.0b013e3181899cc2

pmid: 18981795

The 3Rs Program: The Colorado Experience

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Abstract

COPIC Insurance Company is a Colorado-based medical liability carrier. From October of 2000 to the present, it has employed an early intervention program called the 3Rs program standing for recognize, respond, and resolve. The program emphasizes disclosure, transparency, apology, and patient benefits. The origins of the program, its operational aspects, and results of implementation are discussed.

Keywords

Physician-Patient Relations, Colorado, Medical Errors, Negotiating, Malpractice, Liability, Legal, Disclosure, Insurance, Liability, Obstetrics, Gynecology, Patient Satisfaction, Pregnancy, Compensation and Redress, Humans, Female

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